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Product Warranties

Manufacturer's Limited Warranty

Shield Life Beauty guarantees that all of our products are free from defects in material and workmanship for a period of one-year from the date of purchase. If it is defective, Shield Life Beauty will repair or replace it for you.

DAMAGE TO SHIELD LIFE BEAUTY PRODUCT RESULTING FROM ACCIDENT, FIRE, FLOOD OR OTHER NATURAL DISASTERS, MISUE, ABUSE, UNAUTHORIZED SERVICE, OR VIOLATION OF THE CARE ANDUSE INSTRUCTIONS PRINTED IN THE USERS' MANUAL WILL VOID THIS LIMITED WARRANTY.

The Limited Warranty is valid only for, and not transferable from, the original purchaser or gift recipient. No Limited Warranty service is available without proof of purchase or valid gift receipt from an authorized dealer.

Repairs

Please contact Shield Life Beauty with any repairs questions.

Shield Life Beauty
11832 1/2 Alondra Blvd.
Norwalk, CA 90650
562-946-3377

Changing or Canceling Your Order

After you have clicked the last "Continue" button and can view your invoice, your order begins to process and you cannot make any online changes to your order. To change or cancel your order prior to shipment, you must e-mail us at info@shieldlifebeauty.com or call us at 562-946-3377.

Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled. The customer is responsible for all shipping charges on refused orders, with the exception of damaged merchandise. This includes both the outbound and return shipping charges. 

Orders canceled or refused after they have shipped will be treated as a return. Transaction fees we incur will be deducted from refunds. The following transaction fees apply:

  • Visa / MasterCard - 2.5% of total purchase price
  • American Express - 4.5% of total purchase price

Cancellations

Occasionally, orders or parts of an order are canceled by our system for various reasons. Some reasons are:

  • Item(s) not available. 
  • Difficulty in processing your payment information. 
  • Cannot ship to address provided. 
  • Duplicate order was placed. 
  • Canceled due to a customer request.

If your order is canceled, you will receive a notice regarding your order via email which will explain the reason for the cancellation. You will not be billed for any canceled items. If you are interested in alternative products, please e-mail us at info@shieldlifebeauty.com for a recommendation.

Payment Options

Credit cards accepted:

  • Visa
  • MasterCard

For your security, your "Bill To" name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match this criteria. The "Ship To" does not have to match the credit card billing address.

We do not accept checks, money orders or C.O.D.

Sales Tax

State law requires that we charge applicable sales tax on orders shipped to addresses in the state of California. The current sales tax is set at 9.00%.

Customs Duties, Taxes, and Brokerage Fees

On all international shipments Customs Duties, Taxes, and Brokerage Fees are the responsibility of the purchaser (Consignee). Since these fees are unknown at the time of purchase they are not included in the sales price. These fees are normally collected by the shipping company at, or shortly after delivery, but sometimes they will send us the bill and we will collect directly from the purchaser, usually charged to the original method of payment that was used for the initial transaction.

Enforcement of Terms, Conditions and Policies

By accessing and using the shieldlifebeauty.com web site, you agree that your access to and use of this website is subject to these terms, conditions and policies, as well as all applicable laws, as governed and interpreted pursuant to the laws of the state of California, United States of America. 
All policies, prices and information on this website are subject to change without notice.

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